Museum and Visitor Experience
How visitors engage with cultural environments, exhibitions, information and objects.
Research
Experience, access
& meaning.
I investigate how people experience, interpret, and access information, objects, and environments.
The areas below describe my current interests and emerging academic direction, rather than completed research findings.
Accessibility and Inclusive Design
How museums and designed environments can support different sensory, cognitive, linguistic and physical ways of accessing information.
Multisensory Interpretation
How interpretation can move beyond visually dominant modes of communication.
Interpretation and Meaning-Making
How institutions, designers and visitors participate in constructing meaning.
Human–Technology Relationships
How AI and digital interpretation affect authority, trust, experience and participation in cultural institutions.
Information Access and Knowledge Mediation
How information is selected, structured, communicated and understood within institutional and cultural environments.
How I work
Research connects the practice.
- 01
Observe
Semi-structured interviews · Visitor observation · Accessibility audits · Contextual research
- 02
Understand
Affinity mapping · Thematic analysis · Journey mapping · Content analysis · Competitive analysis
- 03
Frame
Research questions · Problem framing · Information architecture · Stakeholder analysis
- 04
Make
Wireframing · Storyboarding · CAD · Physical and digital prototyping · Exhibition concepts
- 05
Test
Usability testing · Prototype testing · Visitor evaluation
- 06
Reflect
Research synthesis · Recommendations · Design iteration
Selected writing
MFA thesis / 2024
Pawssenger — Enhance the experience of flying with pets ↗
Rochester Institute of Technology · RIT Scholar Works
This section will grow with research notes, exhibition reviews, presentations and publications.